Returns, Exchanges & Damaged Shipments
We stand by our craftsmanship — and by your experience.
Summary
We want you to be happy with your furniture. If something isn’t right, we’ll do our best to make it right — whether it’s a return, exchange, or damaged item. See details below.
Return & Exchange Policy
- We accept return requests within 14 days of delivery.
- Items must be unused and in their original condition.
- Refunds are issued once the item is safely returned and inspected.
- Return shipping costs are the buyer's responsibility.
Damaged Shipments
- Please inspect your order immediately upon delivery.
- If the item arrives damaged, notify us within 24 hours.
- Be sure to photograph the damage and the packaging.
- Claims after this window may not be accepted.
Important Notes
- Returns must be requested within 14 days of delivery.
- If the item is not returned in its original condition, a partial refund may apply.
- All custom orders are subject to case-by-case return evaluation.
